How Does Pricing Work?

Your price is your share of one visit from one pro: everyone on a booking pays the same rate, and the price you see is the most you'll pay while the group holds or grows.

Why a full day is the best rate

When a vendor services one apartment, they spend time traveling, parking, setting up, navigating building access, and managing paperwork — all for a single job. When they service 20 apartments in the same building on the same day, those fixed costs are spread across every unit. That's why a full day is the best rate the building can get: it spreads those fixed costs as thin as they go. A part-full day is the same trip, setup and parking across fewer homes — so what moves the rate is how full the pro's day is, not simply how many names are on it.

What the price you see means

While sign-ups are open, a booking shows the most you'll pay: "You'll pay this or less as the group grows." It's a total, not a starting rate — it includes the work, New York sales tax and the card fee.

It's priced on the apartments signed up so far. If one drops out before your pro confirms, the price is recalculated, and it can end up higher than the figure you saw.

The booking also prices a full visit, so you can see both ends: filling your pro's day is the best rate this building can get, and everyone on it pays the same. For more on the "or less", see Why Does My Price Say "Or Less"?.

Services with multiple job types

Some service requests cover more than one type of work — for example, a plumber handling both drain unclogging and leak repairs in a single building visit. When this happens, each job type has its own pricing based on how many neighbors sign up for that specific service. You'll see your price for each job you select before you add a card.

When are you charged?

You add a card when you sign up, but you're not charged then. Your card is charged when your vendor confirms the booking. Until then, nothing has been taken from your card.

How Kindo makes money

Kindo earns a commission, paid by the vendor on completed jobs. It comes out of the vendor's payout — it is never added to the price you see, so nothing extra lands on your bill.

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For an in-depth look at specific services — including costs, frequency, and what to expect — see our Service Guides.