How Kindo Protects Your Building

Hiring someone to work in your home involves real risk. Kindo exists in part to make sure that risk is managed properly — so you don't have to think about it.

Why this matters

New York's Scaffold Law (Labor Law 240) imposes absolute liability on property owners for gravity-related injuries — regardless of fault. If a worker is injured in your home and they don't carry proper insurance, you and your building may be responsible. The difference isn't whether an accident happens — it's who pays when it does. Average claims exceed $1 million (Willis Towers Watson, 2023).

Most homeowners don't think about this when hiring a contractor from a listing site or a neighbor's recommendation. Kindo does.

What Kindo requires from every vendor

Before a vendor can work in any Kindo building, they must provide documentation showing:

• Commercial General Liability insurance with minimum $1,000,000 per occurrence coverage
• Workers' Compensation coverage as required by New York State
• Additional Insured status — meaning your building is specifically named on their policy

This documentation is organized into a Vendor Access Packet that your building management can review. It's the same standard that professional property management firms require — applied automatically to every Kindo job.

You don't have to chase paperwork

With a traditional contractor, someone — usually a board member or property manager — has to request insurance documents, confirm they're current, check the coverage limits are adequate, and ensure the building is named as Additional Insured. This process can take days or weeks. With Kindo, documentation is collected before a vendor ever appears on your building's platform. If a vendor's documentation doesn't meet the standard, they can't bid on your building's work.

Your building's reputation is protected

Kindo tracks vendor performance across every job and every building in the network. If a vendor fails to meet quality standards with one neighbor, their entire track record reflects it. This means vendors have strong incentives to deliver quality work — one bad job doesn't just affect one customer, it affects their standing across the platform.