Choosing a Vendor

When vendors submit bids for your building's service request, you'll review them and choose the best fit. Here's what you'll see and how to evaluate.

What's in a bid

Each bid includes the vendor's pricing, their Kindo Score, their insurance status, and any notes they've included about their approach. For multi-job requests, vendors set pricing for each job type separately — so you can compare apples to apples.

Understanding the Kindo Score

The Kindo Score reflects a vendor's quality and reliability across all their work on the platform. It's based on resident ratings, job completion history, and reviews. A higher score means other buildings have had consistently good experiences. Vendors marked as "Top Match" have strong scores and are well-suited to your building's needs.

Insurance and compliance

Every vendor that bids on your building carries proper insurance. You can see their insurance status directly on their bid. Vendors without current documentation can't bid — so you're only comparing qualified providers.

Pricing comparison

You'll see each vendor's pricing broken down by volume tiers. More sign-ups from your building mean lower per-unit rates. For multi-job requests, each job type has its own rate, and some vendors may price differently based on specifics — like the type of material for a countertop sealing job.

Making your selection

Select the vendor that best balances quality, pricing, and reliability for your building. Once you select a bid, sign-ups open for your neighbors and the booking process begins. You can include a note explaining your choice — this builds trust with your neighbors and helps them feel confident in the selection.